FREE SHIPPING FOR ALL ORDER OVER $400

FAQs

PAYMENT

What payment methods can I use to place an order? 
Mastercard, VISA, AMEX and paypal. 

Can I place and order over the phone?
Absolutely, we'd be more than happy to assist you. Please call us on 0423 511 773

When will my card be charged? 
Your card will be charged immediately after check out, you will then receive an order confirmation to confirm that your order has been received.

ORDERS

Where is my order?
When your goods have been shipped, you will receive a tracking number via email that will provide the details and the location of your order.

Can I collect my item in-store?
Yes, just call us and let us know and any shipping costs will be reimbursed.

Can I return a sale item?
Unfortunately we do not offer a refund on sale items, so please ensure you are happy with your chosen item(s) before purchasing

I have returned an item to you, have you received it?
You will be notified by email once we have received any return or exchange.

Is my order insured? 
All orders are shipped and registered with Australia Post, please see their terms and conditions.

SHIPPING

What is the shipping fee? 
Domestic shipping is $9.95. All orders over $400 attract free shipping. 


What countries do you ship to? 
At this stage we are only shipping domestically, this may change. Please email us at customerservice@curveonline.com.au regarding any items that interest you and we'll do our best to assist you.